Shipping and return policies for Obscurus Rex

Shipping Info
First of all, when you order any kind of merchandise, please, include your e-mail in order for us to be able to contact you if necessary.

We generally try to post items the next working day, but sometimes it may take us up to 4 working days.

Shipping to Europe will usually take no less than 6-8 working days from the date posted.

Shipping to the Rest of World will generally take no less than 8-12 working days from the date posted.

Occasionally there may be delays due to reasons beyond our control, such as customs checks, red tape and/or black holes swallowing solar systems, so please be patient and wait at least 20 working days before starting to worry.
In any case, we will be here to solve all possible problems.

Please note that although we try to minimize the risk of customs charges being applied, we cannot guarantee that you will not be charged customs duties by the postal services of your country.

Also, we are not responsible for damaged merchandise due to postal services' mishandling.

Last but not least, regarding merchandise such as t-shirts, please note that the actual colors may vary slightly from those depicted in the photos.